
New 2023 Advanced-Administrator Dumps for Salesforce Advanced Administrator Certified Exam Questions and Answer
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Salesforce Advanced-Administrator Exam Syllabus Topics:
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NEW QUESTION 100
Which three actions can occur when an administrator clicks "Save" after making a number of modifications to Knowledge data categories in a category group and changing their positions in the hierarchy? (Choose three.)
- A. Users are temporarily locked out of their ability to access articles
- B. The history of article usage is reset to zero utilization
- C. Users may temporarily experience performance issues when searching for articles
- D. The contents of the category drop-down menu change
- E. The articles and questions visible to users' change
Answer: A,B,E
NEW QUESTION 101
AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?
- A. Implement CPQ.
- B. Remove the approval process.
- C. Create a separate price book.
- D. Enable Subscriptions.
Answer: A
NEW QUESTION 102
A user has pore with read-only permissions for the case object.
How can the user be granted edit permission for cases?
- A. Add the user in a role hierarchy above the users with edit permissions on the case object.
- B. Create a public group with edit permissions for the case object.
- C. Create a sharing rule on the case object with read/write level of access.
- D. Create permission set with edit permissions for the case object.
Answer: D
NEW QUESTION 103
A user reports that a field can no longer be seen in the page layout. What can a system administrator use in order to troubleshoot this?
- A. Setup audit trail
- B. System log
- C. Field audit
- D. Field history tracking
Answer: A
NEW QUESTION 104
Which two deployment tools should be used to deploy metadata from a Developer Edition organization to another organization?
Choose 2 answers
- A. Data Loader
- B. Change sets
- C. Salesforce Extensions for Visual Studio Code
- D. Ant Migration Tool
Answer: B,D
NEW QUESTION 105
What is true about Salesforce Communities? Choose 2
- A. Reputation level is the same across all communities
- B. Communities can be used by internal Salesforce users only
- C. Ideas tab is used by community users to submit, like and promote Ideas
- D. Crowd sourced Knowledge in Q&A tab
Answer: C,D
NEW QUESTION 106
an administrator wants to report on activities related to a specific account over the past 18 months but some of these activities have been archived.
how can the administrator obtain a report with the correct data? choose 3
- A. Export archived activities using the data loader.
- B. open a case with support to extend archived days.
- C. Restore archived activities from the activity archive object.
- D. use the weekly data export to obtain the archived activities.
Answer: A
NEW QUESTION 107
Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted.
Which feature should administrator configure in order to improve the case management process?
- A. Escalation Rules
- B. Omni-Channel
- C. Macros
- D. Knowledge Component
Answer: B
NEW QUESTION 108
Cloud Kicks would like to reassign ownership of all leads that are open and more than 60 days old. The system administrator has written an assignment rule to distribute these leads to the correct owners or queues.
Which two tools should the administrator use to update the owner of these leads?
Choose 2 answers
- A. Bulk API
- B. Mass Update
- C. Import Wizard
- D. Dataloader.io
Answer: A,B
NEW QUESTION 109
Universal Containers' Support team is growing globally, and the manager has inquired about implementing Omni-Channel. The team supports multiple products that require complex expertise across multiple languages.
Which routing option should the administrator recommend to ensure the right cases get to the correct agents for resolution?
- A. Translation Workbench
- B. Skills-Based Routing
- C. Queue-Based Routing
- D. Case Assignment Rules
Answer: B
NEW QUESTION 110
Sales reps at Cloud Kicks have noticed there are similar account records found on Account list views m Duplicates component on the Lightning account record page displays no potential duplicates.
What should the administrator customs to improve the output of the Potential Duplicates component?
- A. Duplicate Rules
- B. Duplicate Record Sets
- C. Duplicate Jobs
- D. Duplicate Reports
- E. Duplicate Jobs
Answer: A
NEW QUESTION 111
A Us sales manager and 4 US Sales Users with different profile wants to view a specific account which is based in APAC. As an Administrator, how can you resolve this issue?
- A. Add them to the Account
- B. Create a Public Group and Create Sharing Rule
- C. Create a custom profile and add the Sales Manager and 4 User
- D. Set the OWD Setting of the said object to Public Read Only
Answer: B
NEW QUESTION 112
The recruiting manager at Universal Containers has requested a new picklist value in the Type field on the Position object by the end of the week. If the administrator is unable to complete this request in the desired timeline, what type of access will allow the recruiting manager to make the changes in Salesforce?
- A. Delegated administration over the Position object
- B. Create, Read, Edit, and Delete access to the Position object
- C. Modify All and View All access to the Position object
- D. Delegated administration to manage recruiting users
Answer: A
NEW QUESTION 113
A sales rep at AW Computing needs to give read/write access to an Account and related records to a teammate #m*e the sates rep is on vacation.
How could the administrator enable the sales rep to give record access to a colleague?
- A. Enable public groups for sharing.
- B. Add the Manual Sharing button the page layout.
- C. Create an ownership-based sharing rule.
- D. Include the nap on the Opportunity Team.
Answer: D
NEW QUESTION 114
Universal Containers wants to create a Feedback___c custom object related to Account and ensure all feedback records are owned by the same user as the Account owner.
How should an administrator relate Feedback___c to Account?
- A. Create a hierarchical field on Feedback__c.
- B. Create a lookup Account field and filter on Feedback__c.
- C. Create a master-detail field on Feedback__c.
- D. Create a junction object between Account and Feedback__c.
Answer: A
NEW QUESTION 115
SFB Industries operates in a highly regulated industry. Recently a key bit of information has been changed from a customers record. How can this be audited in the future?
- A. Field History Tracking
- B. Login History
- C. Debug Logs
- D. Setup Audit Trail
Answer: A
NEW QUESTION 116
The support managers want a way to identify other cases that require similar skills or help articles. This will allow them to easily determine appropriate support agents that can assist with reoccurring customer issued.
Which two of object relationship should help accomplish this?
- A. indirect Relationship
- B. Self-Relationship
- C. Master-Detail Relationship
- D. Hierarchical Relationship
Answer: C
NEW QUESTION 117
AW Computing has a new requirement from its security team where audit information relating to an account must be recorded in a new custom object called Audit. Audit records need to be preserved for 10 years and only accessible by the audit team.
What relationship should be used to relate the Audit object to the Account object?
- A. Lookup
- B. Many-To-Many
- C. Master-Detail
- D. Self
Answer: C
NEW QUESTION 118
How would you configure a profile to find duplicate records? * (1 Point)
- A. read,edit
- B. merge
- C. Delete
- D. view all
Answer: D
NEW QUESTION 119
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