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NEW QUESTION 65
Universal Containers wants to implement a new entitlement process for premier support accounts. This support includes phone contact with the customer every 24 hours from the time the case is created for as long as it remains open.
How should an administrator configure this requirement?
- A. Enable milestone tracker
- B. Configure an escalation rule
- C. Create an independent milestone
- D. Build a sequential milestone
Answer: D
Explanation:
Explanation/Reference: https://www.salesforceben.com/complete-guide-to-salesforce-entitlements-and-milestones-in- service-cloud/
NEW QUESTION 66
SFB Industries are offering standard lower prices to some of their key accounts. How can this be reflected within Products/Price books?
- A. Create a new price book and add the relevant products
- B. Create a custom field on the product object where you can enter the lower price
- C. Add new products into Salesforce with lower prices
- D. Add a discounted price to the existing products inside of Salesforce
Answer: A
NEW QUESTION 67
How can a system administrator ensure that an Account Name is unique? * (1 Point)
- A. Make the account name field unique
- B. Use an APEX Trigger
- C. Use the VLOOKUP operator in a validation rule for the account name
- D. Use the HLOOKUP operator in a validation rule for the account name
Answer: B
NEW QUESTION 68
A custom object called Deliveries is created with a Master-detail relationship to Opportunities.
Which report type is created?
- A. Deliveries with Opportunities
- B. Opportunities with Deliveries
- C. None. A custom report type will need to be created manually
- D. Opportunities and Deliveries
Answer: B
NEW QUESTION 69
How can you as a System Administrator enforce standardization of tags in libraries to prevent duplicate tags? Choose 2
- A. Customize tags with contributor upon library creation
- B. Enable restrictive tagging
- C. Enable workflow to send email alert for unnamed tags
- D. Change Tagging Field to multiselect picklist
Answer: A,B
NEW QUESTION 70
What is true about Territory Management? (Choose 2)
- A. Users can belong to one or more territories
- B. Accounts can belong to one territory
- C. Users can belong to one territory
- D. Accounts can belong to one or more territories
Answer: A,D
NEW QUESTION 71
Which forecasting schedule type would you use if you wanted a benchmark of how much should be sold within a certain time frame?
- A. Quota
- B. Forecast
- C. Pipeline
Answer: A
NEW QUESTION 72
A change set that has already been submitted for deployment is missing a component. What can you do in order to correct the issue?
- A. Create another change set containing all components and deploy it
- B. Clone the change set. edit the components and deploy it
- C. Deploy the change set and then submit another change set for deployment
- D. Edit the change set, deactivate it and then add the missing component
Answer: B
NEW QUESTION 73
Which two deployment tools should be used to delete metadata from an organization? Choose 2 answers * (1 Point)
- A. Unmanaged packages
- B. Change sets
- C. Developer Console
- D. ANT Migration Tool
Answer: C,D
NEW QUESTION 74
Sales Rep Phil Smith has an opportunity for 55,000 in the Commit stage. Which aggregates on Phil's forecast will include this amount? Choose three answers.
- A. Best Case
- B. Closed
- C. Commit
- D. Pipeline
Answer: A,C,D
NEW QUESTION 75
How to make sure that sandbox has the latest or updated version?
- A. Use Dataloader
- B. Use Changeset
- C. Use ANT Migration Tool
- D. Refresh Sandbox
Answer: D
NEW QUESTION 76
Sales management wants to enforce a process in which the name of an account is always included in the name of an opportunity. How can automation be used to help meet this requirement?
- A. Use an Apex Trigger on the Account object that adds the account name to the opportunity name.
- B. Write a validation rule that updates the opportunity name with the account name using a cross-object formula.
- C. Write a criteria-based workflow rule that updates the opportunity name concatenated with the account name.
- D. Use approval process that routes newly created opportunities to management for data quality review.
Answer: C
NEW QUESTION 77
The VP of sales wants to require that the next step field is always updated when an opportunity stage is changed.
How can this process be automated?
- A. Create a validation rule with the following formula:
AND(ISCHANGED(StageName),NOT(ISCHANGED(NextStep))). - B. Create a workflow rule with the following formula:
AND(ISCHANGED(ISPICKVAL(StageName)),ISCHANGED(NextStep)). - C. Create a workflow rule with the following formula:
AND(ISCHANGED(StageName),NOT(ISCHANGED(NextStep)) - D. Create a validation rule with the following formula:
AND(ISCHANGED(ISPICKVAL(StageName)),NOT(ISCHANGED(NextStep))).
Answer: B
NEW QUESTION 78
Universal Containers needs to create price books for sales representatives in multiple regions. How can the administrator meet this requirement?
- A. Delete the standard price book and create a new price book for each region
- B. Delete the products that are not needed by a region from the standard price book
- C. Clone the standard price book and create a new price book for each region
- D. Add new price book entries to the standard price book for each region
Answer: C
NEW QUESTION 79
Universal Containers wants only users from the sales department to have access to price books. How can an administrator meet this requirement?
- A. Create a sharing rule to share all price books to sales users.
- B. Set the organization-wide default for price book to Use.
- C. Clone all custom price books from the standard price book.
- D. Manually share each price book to the sales users roles.
Answer: B
NEW QUESTION 80
An administrator wants to allow users who are creating leads to have access to the And Duplicates button.
What lead object-level permission will the administrator need to provide to these users?
- A. View All
- B. Merge
- C. Read and Edit
- D. Delete
Answer: A
NEW QUESTION 81
What statements are true regarding Territory Management? Choose 2.
- A. Users in a territory can view, edit, transfer, and delete accounts assigned to the territory.
- B. Users in a territory can view, edit and delete all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
- C. Users in a territory can view, edit, transfer and delete all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
- D. Users in a territory can view, edit, transfer, and delete Opportunities assigned to the territory.o Users in a territory can view all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
Answer: A,B
NEW QUESTION 82
What are two considerations when setting up Salesforce CRM Content? (Choose two.)
- A. A validation rule can ensure a description is required for all contributed content.
- B. The content type determines which fields appear on the Content Detail page layout.
- C. An approval process can ensure that all product-related content is reviewed.
- D. The library type determines the size of files that can be contributed to content.
Answer: B,D
Explanation:
Explanation/Reference:
NEW QUESTION 83
All enabled on Accounts and assign to the new users45. SFB Industries are looking to set up Entitlements in Salesforce. What is the first thing you must do in Salesforce when setting this up?
- A. Set Up Milestones
- B. Choose an Entitlement Model
- C. Create an Entitlement Process
- D. Setup Milestone Actions
Answer: B
NEW QUESTION 84
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Advanced-Administrator exam questions from Actual4dump dumps: https://www.actual4dump.com/Salesforce/Advanced-Administrator-actualtests-dumps.html (252 Q&As)
Free 2021 Salesforce Advanced Administrator Advanced-Administrator dumps are available on Google Drive shared by Actual4dump: https://drive.google.com/open?id=1Ci20fkwh8ch71ySLD3l5efhDKD5NACLU